“AI customer service platform discussed by its CEO.”

“A 10-year-old email productivity and customer operations platform where Dan O'Connell is CEO.”

“Existing SaaS incumbent in customer support, challenged by new AI agent companies.”

“Another YC company that used Vanta's second version of the spreadsheet product.”

“when I invested in talk desk in 2014 or gorgeous in 2018 or intercom or front”