“So when you think about customer lifetime value in the context of something that has a lifetime warranty attached to it, how are you measuring LTV in this case?”

“Metric used to justify the focus on multi-product users”

“The primary metric discussed, focusing on how to increase repeat purchases and long-term profitability.”

“Discussion on how account creation and long-term engagement impact LTV.”

“Mentioned as a goal driven by reducing churn and growing ARR.”