ArcmiraArcmira

Privacy Policy

Effective date: July 21, 2026

This Privacy Policy describes how Arcmira, Inc. ("Arcmira", "we", "us", or "our") collects, uses, and shares information in connection with the Arcmira websites, applications, APIs, and related products and services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide

We collect information you provide directly, such as your name, email address, and other account details when you register; billing information when you subscribe to a paid plan; information you submit through forms, requests, and configurations within the Services; and the contents of your communications with us.

Information collected automatically

When you use the Services, we and our service providers automatically collect certain information, including device and browser information, IP address, log data, identifiers, and information about how you interact with and use the Services. We collect some of this information using cookies and similar technologies, as described below.

Information from other sources

We may receive information about you from other sources, including publicly available sources, sign-in and authentication providers you choose to use, and business partners, and we may combine it with information we collect.

2. How We Use Information

We use the information we collect to:

  • provide, maintain, operate, and secure the Services;
  • improve, analyze, and develop the Services and new products and features;
  • process transactions and manage accounts and subscriptions;
  • communicate with you, including service messages, support responses, and, where permitted, marketing communications;
  • protect against fraud, abuse, and security risks;
  • comply with legal obligations and enforce our agreements; and
  • fulfill any other purpose described to you at the time of collection or with your consent.

3. How We Share Information

We may share information:

  • with service providers and contractors that perform services on our behalf, such as hosting, payment processing, analytics, communications, and technical infrastructure;
  • with our affiliates and business partners;
  • with professional advisors, such as lawyers, auditors, and insurers;
  • in connection with, or during negotiations of, a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets;
  • when we believe disclosure is required by law or legal process, or is appropriate to protect the rights, property, or safety of Arcmira, our users, or others; and
  • at your direction or with your consent.

We do not sell personal information in the traditional sense of exchanging it for money.

4. Cookies and Similar Technologies

We and our service providers use cookies, local storage, and similar technologies to keep you signed in, remember your preferences, measure and analyze usage, and improve the Services. You can manage cookies through your browser settings, though disabling them may affect the functionality of the Services. Like most websites, the Services do not currently respond to browser Do Not Track signals.

5. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, including to provide the Services, comply with legal obligations, resolve disputes, maintain security, and enforce our agreements. Retention periods vary depending on the nature of the information and the purposes for which it is processed.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information, including encryption of data in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You can access and update certain account information through your account settings. You can unsubscribe from marketing emails using the link in those emails. You may request access to, correction of, or deletion of your personal information by contacting us at contact@arcmira.com.

Depending on where you live, you may have additional rights regarding your personal information under applicable law. To exercise any rights available to you, contact us at the address above. We will respond as required by applicable law and may need to verify your identity before acting on a request.

8. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

9. Where We Process Information

We are based in the United States and process information in the United States and in other locations where we and our service providers operate. By using the Services, you understand that your information may be processed in jurisdictions whose data protection laws may differ from those of your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means. The effective date at the top of this page reflects the most recent update. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

11. Contact

Questions or requests regarding this Privacy Policy can be sent to contact@arcmira.com.